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Concierge – Everything You Need, as Long as It’s Legal, Moral, and Ethical
Concierge services have become an essential part of luxury travel and stays in prestigious hotels. But what exactly does a concierge do, and why is their role so important?
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If you browse the internet, you will often come across the phrase: “A concierge will do anything, as long as it’s legal, moral, and ethical.” This description perfectly encapsulates their role – they are the key person ensuring guests have a seamless experience, from everyday needs to complex and unusual requests.
Who is a concierge and what is their role?
The term “concierge” originates from the French expression comte des cierges, which translates to “keeper of the candles.” In medieval castles, a concierge was responsible for assisting residents and guests. Today, their role has expanded significantly, encompassing a range of personalized services, from reservations at top restaurants and private tour arrangements to fulfilling clients’ specific desires.
Why are concierge services becoming more popular?
Concierge services are no longer reserved solely for luxury hotels – today, they are used by business professionals, VIP clients, celebrities, and anyone looking to optimize their time. A concierge must be highly knowledgeable about exclusive shops, cultural events, gastronomy, and hidden gems of a destination to provide guests with unique experiences. Besides being a valuable source of information, a concierge often handles very specific, even eccentric requests, making the impossible possible.
Away d.o.o. – Your personal concierge for luxury travel
At Away, we know that client satisfaction comes first, and we take pride in offering exclusive concierge services. Our mission is to ensure flawless organization of luxury travel and events, taking care of every detail of your stay.
Whether you need a private transfer, a reservation at a Michelin-starred restaurant, or the organization of an unforgettable event – we are here to turn your vision into reality.
